At Hazel Tees, we offer free shipping on all orders over $75. For orders under $75, a flat rate of $5 will be charged. Each item is made to order and we use standard shipping methods. The estimated delivery time is between 5 to 7 business days from the moment your product is created, resulting in a total of 7 to 14 business days from the date of order. If you receive damaged merchandise, please contact us immediately and we will remedy the problem.